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The Conversation Factory

Oct 17, 2020

“Stop thinking about drawing as an artistic process. Drawing is a thinking process. If you want to think more clearly about an idea, draw it.”

This is the simple essence of Dan Roam’s message. Dan has written five best-selling books about visual thinking and storytelling. Back of the Napkin was one of my seminal...

Sep 5, 2020

Diane Mulcahy is an advisor to both Fortune 500 companies and startups, is a regular contributor to Forbes and is the author of the bestselling book “The Gig Economy: The Complete Guide to Getting Better Work, Taking More Time Off, and Financing the Life You Want”


Diane was early to the party: When she started...

Aug 28, 2020

Conversation Analysis is a powerful tool that looks at large numbers of conversations to help build insights about what works and what doesn’t. 

Elizabeth Stokoe is a Professor of Social Interaction at Loughborough University, and shares some key insights from her excellent book, Talk, the science of conversation and...

Aug 14, 2020

I’m so excited to share this conversation with Oscar Trimboli, author of Deep Listening, a lovely book/card deck.


We talk about the costs of not listening, the opportunities that are created when we listen and why hearing what's unsaid can transform your work and life.


In our western conception, we have speaking...

Aug 11, 2020

I’m thrilled to *finally* share my conversation with the amazing and electrifying Nikki Silvestri.

We connected back in early March and recorded our conversation in late May, at the height of the quarantine. It’s been a process to find the time to sit with this deep conversation and pull together some insights...