Aug 28, 2020
Conversation Analysis is a powerful tool that looks at large numbers of conversations to help build insights about what works and what doesn’t.
Elizabeth Stokoe is a Professor of Social Interaction at Loughborough University, and shares some key insights from her excellent book, Talk, the science of conversation and...
Aug 14, 2020
I’m so excited to share this conversation with Oscar Trimboli, author of Deep Listening, a lovely book/card deck.
We talk about the costs of not listening, the opportunities that are created when we listen and why hearing what's unsaid can transform your work and life.
In our western conception, we have speaking...
Aug 11, 2020
I’m thrilled to *finally* share my conversation with the amazing and electrifying Nikki Silvestri.
We connected back in early March and recorded our conversation in late May, at the height of the quarantine. It’s been a process to find the time to sit with this deep conversation and pull together some insights...